Level: Beginner

14. How to Set Up a FlashPost Customer?

Customer Service, Sales, Sales&CS

Learn how to correctly request the set-up of a FlashPost customer, and the responsibilities that you share from receiving and selling partner's perspective!

Course content

Lesson Welcome to the How to set up a FlashPost customer?
- Welcome message (1 min)
- * Learning objectives (1 min)
Lesson Customer set-up in FlashPost
- * Conditions to set up a FlashPost customer (10 min)
Lesson FlashPost Set-up Cycle
- * FlashPost Set-up Template (5 min)
- * The Network's Part (5 min)
- * Delegation and Codes collection (5 min)
- * SLAs in FlashPost set-up cycle (5 min)
Lesson Overview of Responsibilities
- * Selling Partner (5 min)
- * The Network (5 min)
- * Receiving Partner (5 min)
Lesson Recap
- * Recap (2 min)
- * Final quiz (5 min)
- Resources (1 min)